AI Plugins to Disrupt 20% of IT Headcount as Hiring Models Shift
The emergence of autonomous AI agents like Anthropic’s Claude Cowork and Palantir’s AIP is projected to impact up to 20% of IT and business function headcounts over the next 18 months. As productivity surges by 40%, traditional seat-based billing models face an existential threat, forcing a pivot toward expert-led, AI-augmented service delivery.